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NEW CPD: Support staff to Manage Difficult Conversations with our accredited programme by TeamADL - ONLINE 3-session course starting Thursday 16th June 2022
Posted Wednesday 2nd March 2022 10:51AM | News Categories

Accredited training delivered by #TeamADL

The BTSA is delighted to offer schools the opportunity to attend an accredited programme by #TeamADL on Managing Difficult Conversations aimed at developing skills to support staff to facilitate challenging and difficult conversations. 

Based on a Harvard research project, this training course aims to provide staff at all levels with the knowledge and tools to ensure they can engage effectively. It offers active approaches to managing and conducting these conversations in a constructive and positive manner to maximise successful outcomes.

The training is delivered by two facilitators to enable active participation and demonstrate practical skills to provide participants with the confidence to implement new strategies and approaches to undertake difficult converstions in any context.

Accreditation certificates provided upon completion of the course.

These training sessions are aimed at staff at all levels working in education (including associate staff) who are required to engage with and manage difficult conversations. This programme is suitable for both primary and secondary phases.

For full course details, please view: Managing Difficult Conversations

FOR FURTHER DETAILS OR TO BOOK A PLACE ON THIS PROGRAMME, PLEASE VISIT OUR TRAINING COURSES TAB, SELECT THE FIRST SESSION OF THIS EVENT AND COMPLETE OUR BOOKING PROCEDURE. THE PRICE STATED RELATES TO ALL THREE SESSIONS OF THIS COURSE.

THE BTSA IS OFFERING THIS COURSE AT A DISCOUNTED PRICE OF £180 (RRP. £250).

Please email Denise Mair on denisem@thekjs.com should you have any questions and she will be happy to assist. 

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