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Managing Difficult Conversations by TeamADL (3 afternoon sessions) online via Zoom(ID 1041)

If you have any questions or would like help to make your booking, please telephone 01268 754137.

20 places available
Single delegate £180.00
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Accredited training delivered by #TeamADL

The BTSA is delighted to offer schools the opportunity to attend an accredited programme by #TeamADL on Managing Difficult Conversations aimed at developing skills to support staff to facilitate challenging and difficult conversations. 

Based on a Harvard research project, this training course aims to provide staff at all levels with the knowledge and tools to ensure they can engage effectively. It offers active approaches to managing and conducting these conversations in a constructive and positive manner to maximise successful outcomes.

The training is delivered by two facilitators to enable active participation and demonstrate practical skills to provide participants with the confidence to implement new strategies and approaches to undertake difficult converstions in any context.

Accreditation certificates provided upon completion of the course.

These training sessions are aimed at staff at all levels working in education (including associate staff) who are required to engage with and manage difficult conversations. This programme is suitable for both primary and secondary phases.

For full course details, please view: Managing Difficult Conversations

TO BOOK A PLACE ON THIS PROGRAMME, PLEASE CLICK ON THE FIRST SESSION BUTTON BELOW AND COMPLETE THE BOOKING PROCEDURE. THE PRICE STATED RELATES TO ALL THREE SESSIONS OF THIS COURSE.

THE BTSA IS OFFERING THIS COURSE AT A DISCOUNTED PRICE OF £180 (RRP. £250).

Please email Denise Mair on denise.btsa@kingston.essex.sch.uk should you have any questions and she will be happy to assist. 

No. of peopleDescriptionPrice
1Per Person£180.00

Managing Difficult Conversations
3-session programme by #TeamADL

SESSION DETAILS

Thursday 16th June 2022
Wednesday 22nd June 2022
Tuesday 28th June 2022

All sessions 2.00pm-4.00pm online via Zoom 

This session will take place online via Zoom.  Please ensure that you have received joining instructions, including an ID number and password, prior to the session. 

Please contact Denise Mair on denise.btsa@kingston.essex.sch.uk if you have any questions or have not received joining instructions.


Use of Zoom
For those of you that may not have used Zoom before, please load the app onto your chosen devise then simply click on the session link provided or  select “Join meeting” and type in the ID number and password provided. Remember to activate your video and audio so that you can be seen and heard by everybody and select gallery view (tap on top left of tablets for this option or swipe right on mobiles) so that you can see other participants and your facilitator.

Please can all delegates ensure they arrive at their destination 5-10 minutes prior to the start of the event.  This will allow time for delegates to sign in at reception and be escorted to the meeting room.

BOOKING TERMS & CONDITIONS

Should delegates wish to cancel a place on a course you must notify the BTSA Manager, Denise Mair at denise.btsa@kingston.essex.sch.uk

Failure to attend a course will be considered a cancellation and as such no refund will be offered. If you cancel a place on a fee-paying course within four working weeks, 50% of the fee paid will be reimbursed. Cancellations received within two working weeks will incur the full fee paid. Non-attendance of funded or free places without notification of extenuating circumstances within 48 hours will result in a charge to the school/organisation of £35 per session. Please inform us if you are unable to attend as this may allow another delegate to attend in your place. 

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